Cisco UCME / BE4000 / UC500 - SysLog

These instructions help you configure your Cisco UCME phone system to work with TIM Enterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.

Support files

Ensure the following support files exist in the /config/ folder of the TIM Enterprise application:

Cisco UCME - SysLog.TDT
Cisco UCME - SysLog.TDS

Contents

• Configure Cisco AXL sync
• Configure UCME to send SysLog events
• Configure TIM Enterprise to capture SysLog packets

Configure Cisco AXL sync

info

You may need to purchase a license to enable SMDR on this PBX. Please speak to your system maintainer if you are unsure.

Follow the steps below to configure TIM Enterprise to synchronise with the directory of your your Cisco UCME:

1. Click on the Directory tab.

2. Go to the Directory level where you want to sync the UCME files and add a new Directory Sync object. Enter a name for the object and click on the Add button, as shown below

   

3. Left-click on the newly-created object and select Properties.

4. In the Directory type drop-down list, select Cisco UCME.

5. In the Host name field, enter the IP address of your UCME.

6. In the Host port field, enter the port number of the IOS service, e.g. 23.

7. In the Username field, enter the username of the IOS login that can perform synchronisation.

   

8. Click on Set password button and enter the password of the IOS login that can perform synchronisation.

   

9. Click on the Save button to apply the changes.

Configure UCME to send SysLog events

Use Telnet to connect to the IP address of your UCME as shown below:

Once connected, enter the following commands to enable the UCME to send SysLog events to TIM Enterprise:

Step	IOS commands	Description
1	enable	Causes the UCME to enter EXEC mode. Type your EXEC password if requested
2	conf t	Enters the global configuration mode
3	aaa new-model	Enables aaa accounting mode
	aaa accounting connection h323 start-stop group SysLog
	gw-accounting syslog
	acct-template callhistory-detail
4	logging 192.168.0.1	Specifies the IP address of TIM Enterprises's SysLog server, to which CDR data will be sent, e.g. 192.168.0.1
5	end	Exits configuration mode
6	wr	Saves changes

Configuring TIM Enterprise to capture SysLog packets

Follow the steps below to configure TIM Enterprise to receive SysLog data from your UCME:

1. Click on the Directory tab.

2. If you don't have a PBX object, press New object and select PBX. Name your site and then select Add. Locate the PBX object you want to configure in the Directory, click on it and select Properties.

3. A new window will open, displaying the general properties of your PBX object. Select Cisco UCME - SysLog from the Data format list and tick the Keep a local backup of data box, as shown below:

   

4. Click on the Connection tab and select SysLog connection from the Connection method list.

5. In the Client IP field, enter the IP address of your UCME.

   

6. Click on the Save button to apply the settings.